Privacy and Cookie Policy
Mentor Distribution Ireland - Privacy, GDPR and Cookie Policy
This privacy policy sets out how this website (hereafter "Mentor Distribution Limited", "Mentor Distribution Ireland", or "MDIE" ) uses and protects any information that you give Mentor Distribution Ireland while using this website. Mentor Distribution Ireland is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mentor Distribution may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
GDPR
Our GDPR Policy can be found by clicking here
The Mentor Distribution Advantage
The Benefits of Partnering with Us
Local Stock in Ireland
One of the standout advantages of choosing Mentor Distribution Ireland is our extensive local stock in Ireland. This strategic positioning ensures swift and efficient delivery of products to our customers, significantly reducing wait times and improving overall customer satisfaction.
Having a local stockpile in Ireland also means that we are better equipped to manage and mitigate supply chain disruptions, ensuring a reliable and consistent supply of products to meet the diverse needs of our clients.
This local presence underscores our commitment to serving the Irish market with the utmost efficiency and reliability.
Euro and GBP Payments
Catering to the unique needs of our customers, Mentor Distribution Ireland offers the convenience of transactions in both Euro and GBP.
This flexibility in currency options simplifies the payment process for clients, allowing them to transact in the currency that best suits their business operations.
It eliminates the hassle and cost implications of currency conversions, making our services more accessible and cost-effective.
This feature is particularly beneficial for businesses operating across Ireland and the UK, ensuring a seamless and hassle-free financial transaction experience.
Credit Facilities for Resellers
Understanding the financial dynamics of modern businesses, Mentor Distribution Ireland provides tailored credit facilities for Resellers that have both B2B and B2C clients. This approach demonstrates our commitment to fostering long-term relationships with our clients by offering them the financial flexibility they need to grow and thrive.
Our credit facilities are designed to meet the specific needs of businesses, helping them manage cash flow more effectively and invest in growth opportunities without the constraint of immediate capital expenditure. This financial support is a significant advantage for businesses looking to expand their operations or manage seasonal fluctuations in cash flow.
Local & In Country Account Managers
Mentor Distribution Ireland prides itself on offering personalized service through our local and in-country account managers. Our clients benefit from having dedicated professionals who understand the local market dynamics and can provide tailored solutions and support.
These account managers serve as a direct link between the clients and our company, ensuring a smooth and responsive communication channel.
Their local expertise and understanding of the clients' unique business needs enable them to offer insightful advice and support, further enhancing the customer experience and fostering stronger business relationships.
Same-Day Deliveries
A significant advantage of Mentor Distribution Ireland is our ability to provide same-day deliveries. This service is a game-changer for businesses that require fast and efficient supply of products.
Same-day delivery ensures that our clients can maintain continuity in their operations, meet urgent demands, and capitalize on last-minute opportunities without the usual delay associated with product procurement.
This service is particularly beneficial for businesses that operate on tight schedules or those that need to respond rapidly to market or customer changes.