Supplier Code of Conduct Policy

Effective Date: 1st December 2023

Mentor Distribution Group Limited and its subsidiaries are committed to conducting business in a responsible and ethical manner. We believe that our success is built upon the foundation of strong relationships with our suppliers, which are based on trust, transparency, and mutual respect. This Supplier Code of Conduct sets forth the standards and expectations we have for our suppliers when conducting business with Mentor Distribution.

  1. Ethical Business Practices: a. Compliance with Laws and Regulations: Suppliers must comply with all applicable local, national, and international laws, regulations, and standards in their operations and transactions.

    b. Anti-Corruption: Suppliers shall not engage in any form of bribery, corruption, or unethical practices, including offering or accepting improper gifts, payments, or favors that may influence business decisions.

    c. Conflicts of Interest: Suppliers must disclose any potential conflicts of interest that may arise in their interactions with Mentor Distribution, and must take steps to resolve such conflicts in a manner that ensures fair and unbiased decision-making.

  2. Labor Practices: a. Child Labor: Suppliers shall not employ child labor as defined by the International Labour Organization (ILO) Convention No. 182.

    b. Forced Labor: Suppliers shall not engage in any form of forced or compulsory labor, including bonded labor, slavery, or human trafficking.

    c. Non-Discrimination: Suppliers shall provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic.

    d. Fair Compensation: Suppliers shall provide wages and benefits that meet or exceed applicable legal requirements and industry standards.

  3. Health and Safety: a. Workplace Safety: Suppliers must provide a safe and healthy working environment for their employees, and take appropriate measures to prevent accidents and injuries.

    b. Environmental Protection: Suppliers are encouraged to minimize their environmental impact by implementing sustainable practices, reducing waste, and managing resources responsibly.

  4. Product Quality and Safety: a. Quality Standards: Suppliers must adhere to agreed-upon quality and safety standards, and deliver products that meet the specified requirements and industry norms.

    b. Product Safety: Suppliers must ensure that their products do not pose a risk to the health and safety of end-users, and should promptly communicate any safety concerns to Mentor Distribution.

  5. Confidentiality and Intellectual Property: a. Confidential Information: Suppliers must respect the confidentiality of all proprietary and confidential information shared by Mentor Distribution Group and not disclose or use such information for any unauthorized purposes.

    b. Intellectual Property: Suppliers must respect the intellectual property rights of others and ensure that their products and services do not infringe upon any patents, trademarks, copyrights, or other intellectual property rights.

  6. Reporting and Accountability: a. Reporting Violations: Suppliers are encouraged to report any suspected violations of this Code of Conduct to Mentor Distribution promptly.

    b. Accountability: Mentor Distribution Group reserves the right to take appropriate actions, including termination of contracts, if suppliers are found to be in violation of this Code of Conduct.

Mentor Distribution Group is committed to fostering a sustainable and ethical supply chain. We expect our suppliers to share in this commitment and to conduct their business operations in alignment with the principles outlined in this Supplier Code of Conduct. We believe that by working together, we can achieve success while upholding the highest ethical standards.

By continuing to do business with Mentor Distribution Group and its subsidiaries, suppliers acknowledge their acceptance of and commitment to this Supplier Code of Conduct.


Stephen Tyler,

Managing Director, Mentor Distribution Group Limited


For further information about this policy, please contact us via


The Mentor Distribution Advantage

The Benefits of Partnering with Us

Local Stock in Ireland

One of the standout advantages of choosing Mentor Distribution Ireland is our extensive local stock in Ireland. This strategic positioning ensures swift and efficient delivery of products to our customers, significantly reducing wait times and improving overall customer satisfaction.

Having a local stockpile in Ireland also means that we are better equipped to manage and mitigate supply chain disruptions, ensuring a reliable and consistent supply of products to meet the diverse needs of our clients.

This local presence underscores our commitment to serving the Irish market with the utmost efficiency and reliability.

Euro and GBP Payments

Catering to the unique needs of our customers, Mentor Distribution Ireland offers the convenience of transactions in both Euro and GBP.

This flexibility in currency options simplifies the payment process for clients, allowing them to transact in the currency that best suits their business operations.

It eliminates the hassle and cost implications of currency conversions, making our services more accessible and cost-effective.

This feature is particularly beneficial for businesses operating across Ireland and the UK, ensuring a seamless and hassle-free financial transaction experience.

Credit Facilities for Resellers

Understanding the financial dynamics of modern businesses, Mentor Distribution Ireland provides tailored credit facilities for Resellers that have both B2B and B2C clients. This approach demonstrates our commitment to fostering long-term relationships with our clients by offering them the financial flexibility they need to grow and thrive.

Our credit facilities are designed to meet the specific needs of businesses, helping them manage cash flow more effectively and invest in growth opportunities without the constraint of immediate capital expenditure. This financial support is a significant advantage for businesses looking to expand their operations or manage seasonal fluctuations in cash flow.

Local & In Country Account Managers

Mentor Distribution Ireland prides itself on offering personalized service through our local and in-country account managers. Our clients benefit from having dedicated professionals who understand the local market dynamics and can provide tailored solutions and support.

These account managers serve as a direct link between the clients and our company, ensuring a smooth and responsive communication channel.

Their local expertise and understanding of the clients' unique business needs enable them to offer insightful advice and support, further enhancing the customer experience and fostering stronger business relationships.

Same-Day Deliveries

A significant advantage of Mentor Distribution Ireland is our ability to provide same-day deliveries. This service is a game-changer for businesses that require fast and efficient supply of products.

Same-day delivery ensures that our clients can maintain continuity in their operations, meet urgent demands, and capitalize on last-minute opportunities without the usual delay associated with product procurement.

This service is particularly beneficial for businesses that operate on tight schedules or those that need to respond rapidly to market or customer changes.